ISO 9001 is an international standard that establishes requirements for quality management systems (QMS) in businesses. The ISO 9001 standard for product quality is applicable to any company, regardless of its size, industry, or country of origin.
The main objective of the ISO 9001 standard is to ensure that businesses have an effective quality management system in place to ensure customer satisfaction and continuously improve their internal processes. The ISO 9001 standard requires companies to establish documented processes to manage all aspects related to the quality of their products, including design, production, control and quality assurance, as well as supplier management.
Implementing a quality management system in compliance with the ISO 9001 standard enables businesses to reduce costs associated with defective products, improve their operational efficiency, and strengthen their brand image by providing consistent quality products to their customers. Additionally, ISO 9001 certification can help businesses gain the trust of their customers and differentiate themselves from their competitors in the market.